E-mail Subscription Support
- If you have a new e-mail address and would like to update our system, please click here!
If you are subscribed to our e-mail system and no longer receiving communications from us, it could be due to a spam blocker provided by your e-mail provider, which identifies certain messages as possible spam and prevents them from reaching your e-mail account. Ultimately, this serves you well, but valid messages like ours sometimes fall through the cracks. Because each e-mail provider has different criteria to identify possible spam, Lutheran Hour Ministries is currently unable to provide a solution from our end.
However, there are a couple of steps you can take ...
Reduce the risk of sending our e-mails to spam >>
- Add firstname.lastname@example.org and email@example.com to your e-mail address book. This may solve the problem, because when your e-mail provider sees the address in your address book, it assumes that you consider the sender to be a friend.
- If step #1 does not solve the problem after a few days, please contact your e-mail service provider and request that they allow e-mail messages that are sent by firstname.lastname@example.org to be delivered to your account.
Gmail users: do you have tabs? >>
You may or may not have been upgraded to "the new inbox" by google mail. Google has started to roll out new customizable tabs in an effort to help organize your e-mails.
If you have been upgraded to the new inbox, there's a chance some of our e-mails are hiding out in your Social or Promotions tabs. Click the different tabs at the top of your inbox to see if our messages are being sent to one of those.
If you would like to learn more about Gmail and how to customize your tabbed inbox, please click here!
Please fill out the contact form below and click "Send"!
An LHM representative will contact you via e-mail within two business days.
Note: This form utilizes a security code image to prevent spam that cannot be read by screen readers. If you are visually impaired, please call 1-800-876-9880 or e-mail us. We apologize for the inconvenience.